Our Refund Policy

At Pulse Branding Co., we are committed to providing high-quality digital products, memberships, and branding resources designed to help you build and grow your brand effectively. Due to the digital nature of our products, all sales are considered final and non-refundable, except where explicitly stated.

Digital Products and Templates

All digital products, including but not limited to branding kits, templates, workbooks, stock photos, presets, and guides, are delivered instantly upon purchase. Because these items cannot be returned, we do not offer refunds, exchanges, or cancellations on digital products. Please review product details carefully before completing your purchase. If you experience any issues with a file, please contact us at support@pulsebrandingco.com, and we will be happy to assist you.

Memberships and Subscriptions

For memberships such as Kickstart Your Brand Pulse, Launch Your Brand Pulse, and Grow Your Brand Pulse, we offer a 7-day satisfaction guarantee. If you are not satisfied within the first 7 days of joining, you may request a refund by contacting us at support@pulsebrandingco.com. After the 7-day period, all membership payments are final and non-refundable, and cancellations will apply to the next billing cycle.

Courses snd Coaching Programs

All purchases of courses and coaching programs, including The Pulse Branding Blueprint, The Pulse Branding Bootcamp, and Pulse Pro Brand Accelerator, are non-refundable. By enrolling, you agree to fully commit to the program. If the course or program includes a money-back guarantee, the terms will be explicitly stated on the sales page.

Exceptions and Refund Requests

While we generally do not offer refunds, we understand that unique situations may arise. If you believe you qualify for a refund under special circumstances, please contact support@pulsebrandingco.com within 7 days of purchase. Refunds are granted at our sole discretion.

Chargebacks and Disputes

If a chargeback or dispute is filed against a valid purchase, we reserve the right to revoke access to all previously purchased products, memberships, and services until the dispute is resolved. Please reach out to us directly for assistance before initiating a chargeback.

Contact Us

If you have any questions about our refund policy, please email us at support@pulsebrandingco.com. We are happy to help and ensure you have the best possible experience with our products and services.